e-Tshwane offers the capability to lodge a query or complaint that will be routed to an agent for either web query response or service/complaint resolution. Please use the appropriate option. Users must be registered to use this service as all contacts are linked to a municipal account for better tracking and management.

Please click here to register for the service or if you are already registered login to lodge a complaint.

If you have received excellent service then you can use this service to compliment our staff or service. We appreciate all compliments.